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10 Types of Slack User

The Weird World of Work Messaging

Guy Ligertwood
UX Planet
Published in
4 min readNov 27, 2018

A Slack Robot

Slack is in 100 countries. It has 8 million users who on a weekday average 140 minutes of active use.

There’s no question it’s bloody useful. But like all things with human communication, you get all sorts.

Here’s a few types of folk I’ve noticed on Slack on my travels. Feel free to add more in the comments.

1. The Office Justice Warrior (Slacktivist)

The urban dictionary says that a Social Justice Warrior is: “An individual that is defined by their constant attacking or addressing of anything they find inappropriate, offensive, or triggering in their eyes.”

When Joseph sees a bin overflowing, he loses his mind. He’s so bloody angry that he’s making grunts at his desk in frustration. He can’t believe he’s working with people who haven’t dealt with this mess. He takes a snapshot of the discovery, throws it into a Slack and states his displeasure:

@here, @all, @everybloodyone, “Arghhh, c’mon people we’re not animals, if you see this, please take the time to help sort it out.”

This lot is complicated. They whine a lot. Give them a wide berth. You’ve been warned.

2. The ‘working from home, on all channels’ folk

There’s always a gaggle of people who have better things to do than be at work. Off to the doctors, dentists, therapists, waiting on plumbers, electricians, deliveries and dealing with kids are all excellent reasons to be out from work.

They are on ‘all channels’, except they’ll be busy doing something other than work.

3. The ‘Quick Witted’ Slack responder

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Published in UX Planet

UX Planet is a one-stop resource for everything related to user experience.

Written by Guy Ligertwood

UX Designer. Scotsman with an English accent, married to an Argentinian, living in Australia.

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