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5 Common UX Design Problems with EV Charging Stations
Why charging networks need to focus on the details
It is clear that mass adoption of Electric Vehicles is on the horizon. And for the most part, the national conversation is focused on the Electric Vehicles and all of the different companies manufacturing new cars to meet the demand. There is much less focus right now on the charging networks. This seems odd when we consider that some of the biggest companies associated with cars are fuel companies. How much of the internal combustion engine car economy is about the fueling of those internal combustion engines? A lot.
And yet, it seems like the Electric Vehicle charging networks being set up in the United States are afterthoughts. With the exception of Tesla’s supercharger network, most of America’s new Electric Vehicle charging infrastructure is fraught with user experience design flaws. It is the “wild west” right now, and the non-Tesla charging networks seem destined to fail because of their design flaws.
Here are the most common user experience design flaws that all of the non-Tesla charging networks are dealing with (or not dealing with).
1. The plug doesn’t reach.
One of the most annoyingly obvious design flaws with many charging stations is the…
