Published inThe StartupLet’s stop the bullshit with Artificial IntelligenceLet’s admit it: the AI is broken. Aside from a few excellent Use Cases of the technology, it seems to be all about the hype. And, belief…Jan 11, 20191Jan 11, 20191
Published inHackerNoon.comThe rise of Whatsapp CommerceWith 1,5 bn active users, Whatsapp is without question one of the most popular messaging apps. It's been a long journey since Whatsapp…Aug 21, 20189Aug 21, 20189
Published inThe StartupThe Ultimate Business Competitive Advantage: The Frictionless FrameworkA few months ago I wrote for the first time about the concept of Frictionless Customer Experience. I believe that FCX is the ultimate…May 30, 201825May 30, 201825
Published inLandbot.ioCan We Trust Facebook for our (future) Chatbot Strategy?The channel dependency: the new big risk in the chatbot industryMar 28, 20181Mar 28, 20181
Published inLandbot.ioDynamic Keyword Insertion the secret weapon of conversational websitesConversational Website, the combination of Website and Chatbot is changing the browser experience by hyper-personalizing users interactionMar 22, 20181Mar 22, 20181
Published inUX PlanetNLP vs CI Who is The King of Chatbot?I made some predictions about the future of chatbot a few weeks ago; many users came to ask me about the differences between NLP (Natural…Feb 19, 201812Feb 19, 201812
Published inHackerNoon.comWhat the NBA Can Teach Us About StartupsI am a big fan of the NBA. Sadly, my height doesn’t allow me to become pro player, but I love to watch the game. A few days ago I had a…Jan 24, 20184Jan 24, 20184
Published inChatbots Magazine4 Chatbots Trends for 2018Back in August I shared some thoughts about the current situation of the chatbot industry. I was quite surprised by the amount of interest…Dec 12, 201726Dec 12, 201726
Published inUX PlanetThe Rise of Conversational WebsiteHow to use conversational interfaces as the secret weapon to hyper-personalize website experience.Dec 6, 201736Dec 6, 201736