Published inUX PlanetA unified theory of content — part 2A simple content model for everyone, not just content people.Apr 25, 202393Apr 25, 202393
Published inUX PlanetA unified theory of content — part 1Unifying content across the spectrum leads to successful outcomes for more human beings.Feb 12, 2023432Feb 12, 2023432
Born broken — or at least it feels that wayI don’t think anything in this blog will be too triggering, but I know from painful experiences we sometimes don’t know what a trigger…Feb 6, 2023621Feb 6, 2023621
Published inBootcampContent design and technical writing: two crafts that craft great togetherClose collaboration can result in big wins for everyone, especially the people who use your products.May 25, 202177May 25, 202177
Published inUX PlanetThink strategically — what does that mean?I define strategic thinking as applying a predictive model (mental or otherwise) in order to understand the path to a desired outcome…Mar 28, 202150Mar 28, 202150
Feedback fundamentals for creative workFailing to provide meaningful feedback is a sure way to reduce the chances of a successful outcome.May 25, 202052May 25, 202052
We all have valueRecent discussions on LinkedIn about reducing office presence by everyone working from home and the systematic effects that would have…May 18, 2020511May 18, 2020511
Human decisions - informed by dataWhen humans and data can play nice together, everyone benefits.Feb 9, 202037Feb 9, 202037
Reorg: the danger of eating too much of your own cakeRestructuring your team, group, org, or company is a fact of life in most industries. Everyone knows this, I know this. Yet a reorg turned…Apr 4, 2019110Apr 4, 2019110
Write, measure, repeatThis is some of my earlier writing. Originally published in 2014 on LinkedIn.Feb 1, 201950Feb 1, 201950
A tale of two tests and a teamI’m re-publishing this to consolidate more of my writing. It was originally published on LinkedIn Nov. 9, 2015.Feb 1, 20191Feb 1, 20191
Lead, follow, get out of the wayI’m re-publishing this piece here to consolidate my writing. It was originally published on LinkedIn Nov. 23, 2016Feb 1, 20195Feb 1, 20195
Last“Utah, this is Panama station signing off, it is destiny day for us.Aug 26, 2018101Aug 26, 2018101
Published inDesigning AtlassianDesigning experiences with information“Nothing much has changed in Technical Writing for the last 25 years. I want you guys to change everything about the way the world thinks…Aug 10, 20181921Aug 10, 20181921
Radical candor is bullshitAn unsupported polemic with a clickbait title.Jul 23, 20181701Jul 23, 20181701
Hated business terms — let’s fix someDo not take this post too seriously, I sure didn’t. It’s quickly written, poorly edited (I overuse italic, bold, and parenthesis), has a…Mar 18, 2017242Mar 18, 2017242
Published inDesigning AtlassianSpar from afar“Hey, I’m working on something and I’m not quite sure of the direction. Have you got a few minutes to take a look?”Feb 21, 20174324Feb 21, 20174324
More than a sloganI am so happy to see our Atlassian Austin team building a Habitat for Humanity house. Habitat is great program. It usually involves a…Jun 8, 201641Jun 8, 201641