Published inUX PlanetService Design Days 2020: Harry Potter, Kings Cross and SpaceshipsA little over six months ago, we were all running our collective butts off in preparation for the five year anniversary of Service Design…Sep 18, 2020Sep 18, 2020
Published inUX Planet***** A 5 star lottery experience.The challenge by the Nederlandse loterij (Dutch lottery) was simple. Redesign the at that time 2 star rated apps into a 5 star rated…Apr 10, 2020Apr 10, 2020
Published inUX PlanetBridging the gap between Service Design and Scrum: Why UX is key.Service Design, f*** yeah!Jun 17, 20182Jun 17, 20182
Published inUX Planet‘Do you trust this company?’ — How to use UX design to safeguard users’ privacyOnline privacy is that thing you kind of gave up the moment you embraced the internet. Here are our 5 lessons learned.Feb 5, 20186Feb 5, 20186
Published inUX CollectiveRedesigning the Portuguese Postal Service: A Service Design / UX case study.Flying back home as a Dutch guy isn’t always a pleasure. Especially when changing the climate, food and beer prices of Lisbon for the grey…Sep 30, 20171Sep 30, 20171
Published inUX Planet7 UX Principles by a Service Design CompanyCombining UX and Service Design has let us to create our own UX manifest. One we use as a guideline at Koos, now open for the world to use.Jul 24, 20173Jul 24, 20173
Published inRTL XLVan 8 naar 17 miljoen kanalenRTL Gemist en RTL Video smolten in 2010 samen tot RTL XL. Een plek om tv-programma’s terug te kijken en films te ‘kopen’ die nog niet op…Jan 4, 2017Jan 4, 2017