Three lessons my Chinese parents taught us and why that makes me fear for our futureI was born in the UK but spent most of my childhood in Singapore, where most people are Chinese and looked like me. I moved to Canada in…Apr 1, 2021Apr 1, 2021
How to boost your family while you #flattenthecurveAs I’m writing this, we are a few hours away from the official start of COVID-19 school closures. It’s been amazing to see parents, moms…Mar 16, 2020Mar 16, 2020
My favorite hacks as a working parentI’m taking a break from design-related posts to write about my real job — a working mom. I’m not a pro, what has ultimately worked for us…Jul 2, 2019Jul 2, 2019
Published inUX Planet10 questions to break out of synthesis paralysisWhen “affinity clustering” is just not enoughJun 20, 2019Jun 20, 2019
10 ways to make your team more humanI still remember that morning when the three of us, design researcher, designer and marketer were sitting around a table trying to figure…Jun 18, 2019Jun 18, 2019
Published inUX CollectiveHow to craft a killer customer panel experienceAs part of a recent senior leadership staff meeting, I was asked to help create an experience for the leadership that grounds them on our…Jun 18, 2019Jun 18, 2019
The Peloton Tread ExperiencePeloton begins chapter 2 of their fitness dominance.Oct 19, 2018Oct 19, 2018
Foolproof birthday gift ideas for little kidsHave a couple of these on hand, you never know when you forget to shop for a birthday party! Starting at $5…Sep 12, 2018Sep 12, 2018
The unofficial onboarding guide for new Peloton ownersHow to make sure your Peloton does not become a $2,000 fancy clothes hangerSep 8, 20182Sep 8, 20182