Published inUX CollectiveThe art of creating relevant UX research highlight reelsSomething I’ve heard way too often from other UXers is that making highlight reels is not really a good use of a UXers time. I believe “it…Oct 15, 20202Oct 15, 20202
Published inUX CollectiveResuscitating your UX Research readoutThree and a half weeks of research quickly becomes a blur: discussion guide grooming, check-in meetings with stakeholders…Feb 15, 20202Feb 15, 20202
Published inUX Planet‘Hurry up and wait’ of UX research, Part 2: Research SessionsAs fast as we are told to run when starting a UX research effort, we are also forced to stop in our tracks in order to wait for something…Oct 25, 2019Oct 25, 2019
Published inUX PlanetCapitalizing on the ‘hurry up and wait’ waltz of UX research, Part 1: RecruitingAt times, research may feel like 90% planning and 10% actual research. Planning is the lurking, underwater portion of the research iceberg…Sep 19, 20191Sep 19, 20191
Published inUX CollectiveWhat origami can teach us about upping our UX research gameOver the past year, I have been tinkering with origami as something to do during breaks from the world of UX research and the digerati. It…Aug 1, 2019Aug 1, 2019
Published inUX PlanetStakeholder sabotageWhat to do when stakeholders sabotage your UX research effort.Jun 18, 2019Jun 18, 2019
Published inUX CollectiveUX Research: 5 things that could go wrong during a pilotDoing UX research takes work. A lot. The hurry-and-wait aspects of it make it seem more like preparation than perspiration. No matter how…Jan 8, 20192Jan 8, 20192
Published inUX Planet4 good reasons to decline a research effortWe’d all love to believe that we can confidently say ‘yes’ to undertaking any UX research effort. But sometimes it simply doesn’t make…Jul 12, 20184Jul 12, 20184
Published inUX Collective4 good reasons to interrupt a research participantIt was probably the fifth or sixth remote participant. I was running the session from my product stakeholder’s office. Bad idea: every time…Jun 6, 20181Jun 6, 20181
Published inJobs to be DoneParental struggles through a jobs to be done lens: why a child’s education was firedA good friend of mine, let’s call him Leo, recently told me that him and his wife Kate were withdrawing their child Sadie from her…May 16, 2018May 16, 2018