Published inUX PlanetHow to get feedback that will improve your workAsking for feedback is never easy, to the point where it is flat out avoided at times. The reasons could be fear of critical comments…Aug 14, 20181Aug 14, 20181
Blockchain use cases and why it’s something you should know about.Have you ever transacted money overseas, purchased a house/exchanged contracts, visited a doctor or specialist, or cast a vote? There’s a…Mar 9, 2018Mar 9, 2018
Published inUX PlanetGoogle’s AI powered ‘Reply’ messaging assistant. One week in.Around a week ago I heard Google had released a Beta version of an AI powered app called ‘Reply’, which lets you send short, contextual…Feb 25, 20181Feb 25, 20181
Published inUX PlanetUser Research: Real world vs in the lab feedbackVariables impacting a customer’s experience out in the real world couldn’t be further from a lab/simulated environment. As a result…Feb 16, 2018Feb 16, 2018
Published inMuzli - Design InspirationHow scenarios help the design processHave you ever dealt with a company and thought “how on earth are these different departments not communicating and so unaware of what each…Jan 18, 20181Jan 18, 20181
Published inUX PlanetEffective ways of communicating UX researchThe ability to communicate with people is one of the most important traits a person can possess. As a designer, communicating your work…Dec 5, 20171Dec 5, 20171
5 benefits of a UX review and how to go about itThere are a multitude of ways a service, product, website or app can be reviewed or given a ‘health check’. These vary from expert reviews…Dec 6, 2016Dec 6, 2016
Published inUX PlanetEmpathy through Experience MapsConsiderable amounts of time, money and resource is put into designing individual touchpoints for customers, yet often the experience…Dec 6, 2016Dec 6, 2016
Learn from people-design for peopleTesting is important. You’ve probably heard it before and I’m sure you’ll hear it again. The importance of user testing and validating…Dec 6, 2016Dec 6, 2016