15 Tips for Conducting an Effective RetrospectiveIf you agree with a comment, you can snap your fingers or yell “Yasss, queen!” at the top of your lungsJun 27, 2021Jun 27, 2021
Published inUX PlanetExperimenting with experimentationIn many areas of our lives, we encounter encouragement to always try something new. So why are so many companies so resistent to…Jun 10, 20212Jun 10, 20212
I don’t need your witness protection programBeing Asian in California is all the personal protection I needSep 17, 202042Sep 17, 202042
In Defense of Intermittent SnackingThe true perils of the much-envied Asian metabolismSep 9, 20201Sep 9, 20201
Spitting into the windEvery Asian’s disappointment with at-home ancestry kitsAug 11, 202012Aug 11, 202012
How I Hacked a Holiday Food Drive and Increased Donations By 70%Masterminding the best marketing campaign of my career, all to benefit those most in needNov 19, 20191Nov 19, 20191
Published inUX Planet3 Steps to a Digital Experience that Sparks Joy“Does it spark joy?”Aug 7, 201916Aug 7, 201916
Published inUX Collective“Throwing shade” at user experienceUnderstand your customers’ experiences by putting yourself in their shoes… or perhaps their lipstick shades…May 17, 201961May 17, 201961
Do your digital experiences “spark joy”?By now, I’m sure that you’ve heard of the KonMari method. The international bestseller — now a popular Netflix series — champions a…Feb 7, 201910Feb 7, 201910
Published inUX PlanetOh, the things you’ll test!An ode about UX a la Dr. SeussNov 2, 2018189Nov 2, 2018189
Published inUX PlanetThe Delicate Dance of DesignWhere palettes and plies intersectAug 20, 201893Aug 20, 201893
Did ‘Full House’ Predict Everything About Tech Disruption?Having recently binge watched Fuller House, Netflix’s remake of the 1980s program Full House, I was mindlessly singing the theme song, and…Mar 23, 20171Mar 23, 20171
#StartupLife is Like Dating a Bad BoyI clicked on ‘Reply’ and then paused, unable to think of how exactly to word my rejection. In my quest to find a new job, after a painful…Jul 14, 2016Jul 14, 2016
Published inDAYONE — A new perspective.(Not) Sharing in the “Sharing Economy”I was recently chatting with a friend who has lived in San Francisco since we both graduated from college in the early 2000s. I asked her…Oct 21, 20154Oct 21, 20154