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Democratizing research at Miro

Eduardo Gómez Ruiz
UX Planet
Published in
12 min readOct 14, 2021
Cover image with two hands connecting and a title “Democratizing research at Miro”

My journey to democratize research at Miro

This article aims to share the value and process I followed to enable multiple product teams to conduct and consume user research findings. I decided to write it because I found myself repeating the story of how the Miro Research team got to where we are to multiple researchers from my network. I hope you, as a UX researcher or product leader interested in conducting user research, find the process I followed to democratize research at Miro inspiring.

Why is democratizing research important?

Democratizing research is all about empowering anyone in the organization to create and consume user research insights to make more informed decisions. To do that efficiently and effectively, we leverage the researcher’s process, tools, and mindset.

There’s been a healthy debate around this topic among the UX research community.

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Responses (1)

What are your thoughts?

Thanks for sharing your journey! Democratizing research is challenging, but it can be so useful.

I found a lot of great ideas to improve my work.

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