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Designing effective hyperlinks for better UX
Hey there, fellow word nerds! 🤓 I’ve just completed my first 90 days as a UX writer for a Learning Management System (LMS). So now I’m what they call an adopter in the design thinking learners' journey. This means I’ve adopted design thinking, begun practicing it, and had some successes and failures, but I’m still eager to learn and become a leader in this space. Thankfully I have a great team teaching me. So, as usual, I’m writing on this platform to share what I’m learning. This week’s topic is hyperlinks.
Hyperlinks are super important for making your website or app user-friendly. They are like secret pathways that take you to more information, resources, or helpful actions that you can take. But how you word and present these hyperlinks can significantly impact how users interact with them. In this blog post, I’ll share 5 guidelines I follow to make sure my hyperlinks are easy to understand and use. Plus, I’ll provide examples specific to LMS to illustrate these best practices.
Let’s start with descriptive text for clear context.
When creating hyperlinks, it is essential to use descriptive text that accurately represents the linked content. Rather than using generic phrases like “click here” or “read more,” the hyperlink text should provide users with a clear understanding of what they will find by reading the link text alone. For instance, instead of saying, “Click here to view the course syllabus,” consider using “View the course syllabus.”
Remember, active language prompts action.
When you’re writing hyperlinks, make sure to use active language. This makes it easier for users to know what they need to do. Instead of using passive phrases like “Click here to download a CSV file with a detailed report,” try using more action-oriented language like “Download the CSV file for a detailed report.” You can see the impact of removing “click here” in this scenario — it’s direct and concise, and users are more likely to click on it without even being told to do so.
Use concise wording for clarity.
So, when it comes to links, you want to keep them short and sweet — think 2–5 words. You don’t want to confuse or overload people with long sentences. And remember, clarity is key! People should be able…