ERP MultieXperience (MX)

Multiexperience embodies the biggest UX challenge since the birth of the smartphone, especially for ERP software.

Paradigm shift

For decades, working in UX was reduced to the design of Graphical User Interfaces (GUI, from the English Graphics User Interface) that allowed users to interact with the machine and perform their tasks. With the first GUIs in the 1980s, the design of the business applications was only disseminating icons, menus, buttons, and checkboxes with some logic on the screen. Fortunately, these times are over.

“It is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be.”
- Isaac Asimov

Modern ERP (Enterprise Resource Planning) software is in equivalence with the best consumer applications, such as social and online commercial apps. The current interface patterns are the result of a long iterative process, from which new patterns of interaction have emerged, such as touching, sliding, and “pinching”. The simplicity of smartphones is making tasks like typing, clicking, and scrolling increasingly frustrating. However, everything indicates that we are reaching the limit of the usability of the graphical interface. With this, I do not…