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Figma and the enshittification of Product Design

How profit-focused software has delegitimized the entire design industry

Jon Upshaw
UX Planet
Published in
6 min readFeb 16, 2025
Behold, the new (and boring) face of design.

Figma has become the design product that is synonymous with what we call modern-day product design. But how did it happen? We know that design as a discipline began long before this software won our hearts and minds and made its way into the mainstream. Our instincts tell us that Figma is the perfectly normal choice for designing digital products because — it’s easy to use, it’s free and, hey, the features are all there!

Our world would not be the same when Figma made its debut in 2016. Since its release, it has gone on to gross billions in revenue, even almost selling out to Adobe before refusing the offer. Its grip on the design industry is only a minor testament to its incredible contribution to the accessibility of design. Just think — what other product allowed developers to collaborate with design on such an intimate level? No other product matches the usability and versatility of Figma.

So what’s the deal?

Photo by Nataliya Vaitkevich from Pexels

Yes, Figma’s influence is unparalleled — but there are some dark patterns lurking behind the scenes of this design software product. And yes, I am referring to the actual dark patterns:

Figma wants to get its share of our wallet. It’s what drives growth, after all. And you need growth to be sustainable, even it means… pissing off the people who use your product. And just when you think that doesn’t make any sense, it gets worse. Figma is, by nature, a product that is the de-facto go-to for all software companies. And because of this, Figma is now pretty much a requirement for most product design job postings. This can be commonly observed when one browses an online job board as an aspiring Product Designer:

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Published in UX Planet

UX Planet is a one-stop resource for everything related to user experience.

Written by Jon Upshaw

I write on productivity, culture, design, entrepreneurship, and life in general.

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