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PRACTICAL DESIGN INNOVATION

Generative AI canvases versus conversations

Understanding how AI canvases provide flexibility and growth for users’ ideas.

Karl Mochel
UX Planet
Published in
6 min readFeb 12, 2025

canvas versus conversation in the style of Erin Hanson and Moebius — Author via Midjourney

Canvas experiences are a new expression of the Generative AI experience. Companies must decide whether they should become part of their design system and become an avenue to being the user’s primary experience.

Diagram shows difference in interaction model between conversations and canvases — Author

Canvas experiences differ from conversational experiences in that, instead of new requests pushing information up the page, responses are broken up into cards with differently formatted information, such as lists, tables, images, maps, etc., that the user can rearrange. This keeps the information the user cares about in front of the user instead of older but possibly relevant information scrolling away. This allows them to pursue information from specific cards and rearrange it based on their thought process.

Primary Experience

A primary interface is the experience a user/company prefers to accomplish work.

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Published in UX Planet

UX Planet is a one-stop resource for everything related to user experience.

Written by Karl Mochel

User Experience Architect - Helping people design better Generative AI experiences through practical design innovation.

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