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PRACTICAL DESIGN INNOVATION
Generative AI canvases versus conversations
Understanding how AI canvases provide flexibility and growth for users’ ideas.
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Canvas experiences are a new expression of the Generative AI experience. Companies must decide whether they should become part of their design system and become an avenue to being the user’s primary experience.
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Canvas experiences differ from conversational experiences in that, instead of new requests pushing information up the page, responses are broken up into cards with differently formatted information, such as lists, tables, images, maps, etc., that the user can rearrange. This keeps the information the user cares about in front of the user instead of older but possibly relevant information scrolling away. This allows them to pursue information from specific cards and rearrange it based on their thought process.
Primary Experience
A primary interface is the experience a user/company prefers to accomplish work.