How to Write a Good Error Message: A UX Writer’s Guide

Photo by Erik Mclean on Unsplash

We’ve all been there. You’re trying to accomplish a task on your computer or phone, you misclick or mistap, and suddenly a pop-up notification appears informing you that you’ve made a mistake. In that moment, it’s easy to get frustrated.

But as UX writers, we have the power to turn a user’s mistake into a positive experience with just a few words. Here’s how.