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What best predicts useless research

Sam Straun
UX Planet
Published in
3 min readJun 30, 2021

Do people use your research? (with a post-it note on top saying ‘nope’)

What makes great, usable UX research? While working on a new predictive feature for a survey company, akin.nz, we decided to give it a test and upload an old survey we had lying about. For the feature, first choose a question and answer to learn about then see a list of answers and their predictive power.

The survey in question was of around 150 UX researchers, marketers, designers, writers and beyond with a mix of demographic-characteristic, behavioural, motivational and open questions.

Now that we have a survey of UX researchers and some predictive software, let’s get exploring. Since there were a slew of motivational and behavioural questions it made it super simple to have a question and see what other questions best predicted that question.

An animation explaining how NPS score can be used to predict features
What akin.nz looks like.

First I was curious about what best predicted people answering ‘over 9 years’ to ‘How long have you been a researcher for?’ Which led me to:

The biggest predictor of being over 9 years in research is that no one uses your research.

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Published in UX Planet

UX Planet is a one-stop resource for everything related to user experience.

Written by Sam Straun

Merging data, statistics, ethnography and design to create human-centred experiences.

Responses (2)

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Thanks for sharing your thoughts on this topic. I'm currently working on a project to find the most effective ways to disseminate public health research to stakeholders. I would be super interested to learn if you have any thoughts or resources on this topic :)

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Fantastic approach.
It seems that there's a lot of that going around: older experts get a little left behind, and the research that gets used is that which is constantly presented, created tutorials and workshops with, and often made by younger…